Refunds and cancellation

This page explains how refunds and cancellation work for SlideFromURL. Payments are not live yet: nothing can be charged today, so there is nothing to refund yet. The rules below are the ones that will apply once payments are switched on.

Refund rules

• Single deck ($5 one-time): a deck that was generated and delivered successfully is generally not refundable.
• Failed generation: if a deck fails to generate, the deck credit goes back to your account automatically. If you paid for a deck and we could not deliver it, we refund that purchase.
• Pro ($15 / month): a Pro period that has already started is not refunded pro rata. You can cancel at any time; after you cancel, you keep access until the end of the current period and you are not charged again.
• Unused decks do not roll over and are not refunded.

How to ask for a refund or cancel

Write to the support address on the Contact page with the email you signed up with and the order details. We will reply with the outcome.

Right now (preview)

• The buy buttons on the Pricing page only open a checkout placeholder. No order is charged.
• If a deck fails to generate, the deck you used is already returned to your account automatically.

Your content and how long we keep files

You confirm that you are allowed to have the web page or text you submit processed and turned into a presentation by this service. If the content involves someone else's copyright, privacy or other rights, you are responsible for getting any permission needed.

Submitted content and generated files are kept only briefly, 7 days by default. After that, the job record and its files are deleted. You can also delete a job yourself after signing in, or ask for deletion at support@slidefromurl.com.